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Export Readiness:
Utilizing Technology for Successful Exporting
Section 4 Part 2 B
Ecommerce Tools, Equipping Your Business With technology
Worksheet: Technology Tracker
Reminder: Some parts of the world are behind on technology Also, a customizable App that you can change out and send and receive unlimited SMS and push message may be a good communication tool.
Equipping Your Business with Technology
At a minimum, your business should have an adequate telephone system and the ability to send and receive email. You should also have a website for global presence, and may wish to have faxing capabilities for transmitting international documents to those areas where an infrastructure of web-based technology is not as prevalent. There are some areas that do not even have faxing capabilities, in this case then it is the mail that you have to depend on..
Keep in mind that SBA’s loan program Export Express can help you with financing of equipment needed for building your export business, including the development/updating of an exporting website.
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Key Functionality to Consider:
Conference Calls Your phone system should support worldwide communications and the ability to conference with several parties at once. Communications can be more effective when you, your overseas customer and your overseas agent can be linked by a conference call. This can be through your actual phone equipment or through a call-in number and password. There are vendors to be found on the web through ...
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